BigGerz on Phone, Tablet and Desktop: Devices and Browsers
The BigGerz casino is built for the browser, and the same lobby is served to every device. On Android and iOS it is also available as a progressive web app, which opens the casino in its own window. We support five device classes, and the browser conditions that each game category needs are set out in the sections that follow.
| Device | How the casino is reached | What to check |
|---|---|---|
| Android phone | Mobile browser or progressive web app | Current system browser, stable connection |
| iPhone | Mobile browser or progressive web app | Current iOS version, Safari kept up to date |
| Android tablet and iPad | Browser, wider layout of the same lobby | Orientation lock for live tables |
| Windows computer | Desktop browser | Hardware acceleration enabled for video |
| Mac computer | Desktop browser | Current browser version |
Phones
Reviewers who tested the casino on both Android and iOS report the full library of games on each system, and the mobile site carries the complete lobby of more than 5,000 titles rather than a reduced selection. Slots from Pragmatic Play, Hacksaw Gaming, Nolimit City, NetEnt, Play’n GO and BGaming load in the phone browser, and our BiggerZ Touch titles are designed for a touch screen from the start.
The progressive web app is available on Android and on iPhone. It uses the same account, the same balance and the same cashier as the browser version, so a member can switch between them within a session without any change to the account.
Tablets and desktop
A tablet shows a wider version of the lobby, which suits live tables and game shows because the dealer video and the betting area are visible together. On a computer, any current desktop browser on Windows or macOS opens the full site. We do not publish a list of browser names, and our recommendation is simple: use the current release of the browser that your device ships with, and keep it updated.
Browser conditions that matter
- Current version. Older releases may fail to load a game or stall the cashier window.
- JavaScript and cookies enabled. The sign-in, the balance and the game session depend on them.
- Pop-up windows allowed for the site. Some payment steps open in a separate window.
- Hardware acceleration on. Live dealer video runs more smoothly with it.
- One session at a time. Open the casino on a single device when a round is in progress.
The BigGerz payment methods guide explains the e-wallet confirmation window that may open separately from the cashier.
Live games and connection quality
Live tables from Evolution and Pragmatic Play Live stream video, and a betting window closes on a timer whatever the state of your connection. On a weak mobile signal, switch to a stable network before sitting at a live table. A software table or a slot is more tolerant of a short break because the round is held on the server.
If a connection drops during a round, reopen the casino and check the round history in the game; the result of a completed round is recorded there. If a stake or a result is missing, send the game name, the time and a screenshot to [email protected].
Which device suits which category
| Category | Best suited to | Reason |
|---|---|---|
| Slots | Phone | Short rounds, portrait layout |
| Live tables and game shows | Tablet or computer | Video and betting area side by side |
| Crash and instant games | Phone | One tap per round |
| Sportsbook | Phone or computer | Odds lists are readable on both |
The BigGerz welcome bonus wagering requirements explain how each of these game categories counts towards the offer.
Data use and screen settings
Live video uses more mobile data than a slot, which sends only game events. A member on a limited mobile plan can choose a wireless network for live tables and keep the phone for slots. Screen brightness and sound are set inside the game panel, and the volume of a game does not change the volume of other applications on the device.
Documents from a phone
The identity check on the first withdrawal asks for a photo ID and a proof of address. Both can be photographed with a phone camera. Place the document on a flat dark surface, make sure all four corners are in the frame and keep the text readable before sending.
The personal details recorded during BigGerz account registration must match the identity documents used for the first withdrawal.
Signing in on devices you share
Sign out when a session ends on a tablet or a computer that someone else can use. Do not let the browser store the password on a shared device, and do not send identity documents from a public network. If a device is lost, change the password from another device and write to our team so that the account can be reviewed.
Language and support on mobile
Support reaches you through the same account whichever device you use, so a conversation begun on a phone can be continued from a computer.
The site is available in English, German, Japanese, Portuguese, Russian, Spanish and Turkish. Live chat is open 24 hours a day for registered members and is reached from the chat button on the same screen on every device.
Mobile and play control
A small screen makes it easy to play for longer than planned. Deposit limits, a time-out and self-exclusion are available on request from our team, and a limit applies to the account on every device. For independent advice in Britain, contact the National Gambling Helpline on 0808 8020 133.
BigGerz FAQ
Android and iOS phones, in the mobile browser or as a progressive web app.
Yes. The lobby is the same, with a wider layout.
Yes, in a desktop browser on Windows or macOS.
The current release of the browser installed on your device. We do not tie the site to one brand.
Yes, the account and the cashier are shared.
Live video depends on the connection. Move to a stable network and reload the table.
Yes, with clear photographs showing the whole document.
Write to [email protected] or open live chat.